Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!netsys!vector!telecom-gateway From: caeco!olyis!dpe@uunet.uu.net (Donn P. Elggren) Newsgroups: comp.dcom.telecom Subject: Re: Strange Phone Problem Message-ID: Date: 16 Jun 89 20:06:42 GMT Sender: news@vector.Dallas.TX.US Reply-To: "Donn P. Elggren" Organization: Olympus Software, Inc. Sandy, UT Lines: 19 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 203, message 4 of 5 -> BACKGROUND: a single line house, in Newton, MA (617-244-XXXX), -> with 4 phones: 2 AT&T desk pushbuttons, -> 1 IT&T desk pushbutton, 1 Radio Shack cordless. -> PROBLEM: the 2 AT&T phones suddenly and simulatenously lost their -> ability to dial. They work fine for incoming calls, -> get dial tone, etc. Both other phones (and a spare -> IT&T from the car) worked fine the whole time. -> When you pushed a button, the dial tone went away -> while the button was down. The problem is this: There is not enough juice on your phone line to power the AT&T phones. I had this same problem. Thinking it was a problem with my new AT&T phone, I took it back to the AT&T store I purchased it from. I told the woman that I had installed the phone, it worked for a few days, then it wouldn't dial out, but I could receive calls. She gave me the above explanation along with a refund. Donn Elggren