Path: utzoo!attcan!uunet!cs.utexas.edu!csd4.milw.wisc.edu!bionet!apple!usc!ucsd!ucbvax!UCONNVM.BITNET!SEWALL From: SEWALL@UCONNVM.BITNET (Murph Sewall) Newsgroups: comp.sys.apple Subject: Re: Appleworks 3.0 Message-ID: <8906242107.aa16554@SMOKE.BRL.MIL> Date: 25 Jun 89 01:55:22 GMT References: Sender: daemon@ucbvax.BERKELEY.EDU Organization: The Internet Lines: 33 >From article <8906201531.aa15180@SMOKE.BRL.MIL>, by SEWALL@UCONNVM.BITNET >(Murph Sewall): >> Perhaps someone at Claris.com will be kind enough to straighten us out, but >> >Most of us that have accounts on the Claris Sun do not deal with upgrades >and registration so we don't know. You have to talk to Customer Relations, >either on the phone or through Snail (US) Mail. Methinks it's time someone told Customer Relations that they could relate to customers better if they'd learn to use computers :-) How can you all expect us to have any confidence in software supported by technophobes? AW 3.0 may be a 'better mousetrap' but if the plan is to wait for customers to beat a path to your door, then there won't be as many customers as would exist otherwise. We appreciate the technical support and wisdom of those of you who actually create the software (at Apple as well as Claris), but if you're not going to have your marketing peoples' general ignorance driving you as well as us nuts, you ought to show them the World out here. How come no press release about AW 3.0 from Claris on the net? Don't tell me Customer Relations wrote it on an Underwood? /s Murph I bought the latest computer; it came fully loaded. It was guaranteed for 90 days, but in 30 was outmoded! - The Wall Street Journal passed along by Big Red Computer's SCARLETT FAX it to me at: 1-203-486-5246