Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!uwvax!tank!uxc!uxc.cso.uiuc.edu!ux1.cso.uiuc.edu!uxa.cso.uiuc.edu!mms00786
From: mms00786@uxa.cso.uiuc.edu
Newsgroups: comp.sys.ibm.pc
Subject: Re: Summary of Gateway 2000 info co
Message-ID: <111700103@uxa.cso.uiuc.edu>
Date: 13 Jun 89 17:07:00 GMT
References: <9826@dasys1.UUCP>
Lines: 16
Nf-ID: #R:dasys1.UUCP:9826:uxa.cso.uiuc.edu:111700103:000:910
Nf-From: uxa.cso.uiuc.edu!mms00786    Jun 13 12:07:00 1989


For what it matters, here is what happened after my hard disk crashed. They
sent me a replacement MFM drive and card Fed Ex, which arrived next day. Very
nice, except they sent no documentation, so when the ROM BIOS setup asked what
type of HD I had, I was stuck. Easy enough to fix, though. 

The worst surprise was when I had the HD going and finally installed Windows/386
to do some multitasking; no go. Windows crashed the first time any app went to
read the HD. I called Gateway up, and then they told me that they had had no
luck with Windows/386 themselves. This is after I had confirmed that it ran
Windows/386 with the sales rep before buying the machine. They offered to send
me DeskView 386 free of charge, but I was seriously annoyed and wanted a full
refund.

Call CompuAdd, and now they renege too. Nope, we cannot guarantee Windows/386
either! So here I am, with a very, very fast ... IBM PC!