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From: pff@thumper.bellcore.com (Peter Ferris)
Newsgroups: comp.sys.mac
Subject: Jasmine Blues - Cont'd
Keywords: Jasmine, Lack of service, the name goes on before the quality goes  in!
Message-ID: <1599@thumper.bellcore.com>
Date: 12 Jun 89 18:49:56 GMT
Organization: Bell Communications Research
Lines: 40


This morning, another user came to me with YABJ (Yet Another Broken Jasmine)
hard drive - different model this time.  I have managed to contact the
Assistant to the Presdient of Jasmine Technologies.  She was "kind and
understanding", but frankly useless.  To quote herself: "I'm technically 
illiterate. I have to believe what others here tell me..."
(Read: "Since this is a technical problem, there's nothing I can do you").
While her honsty is appreciated, her effectiveness in this case is
questionable.

The gist of the deal remains the same - Jasmine maintains that it will take
them approximately  3-4 weeks to get me a loaner drive (against my Amex card),
and an undetermined amount of time to replace / repair the damaged drives.

To rub more salt in the wounds, here's a tidbit from the June, 1989 issue of
"Macworld", p.15:

----

INDUSTRY NOTES
Hard-Driving lawsuits:
Disk drive moker Jasmine Technologies has sued one current and several former
Jasmine executives and Rodime, Inc., charging that they conspired to lower the
price of Josmine stock to set the company up for a takeover. Jasmine, already
embroiled in other lawsuits, claimed to have firm and compelling evidence of a
conspiracy.

----

Rumor has it that "other lawsuits" includes one against Jasmine for KNOWINGLY
selling defective media (drives). Can anyone verify this?  Does anyone know
the disposition of any of these suits?

Regards,
Pete Ferris

e-mail to:
Internet: pff@thumper.bellcore.com
AppleLink: N1009
GEnie: P.FERRIS