Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!apple!sun-barr!cs.utexas.edu!csd4.milw.wisc.edu!srcsip!gorby!mnkonar
From: mnkonar@gorby.SRC.Honeywell.COM (Murat N. Konar)
Newsgroups: comp.sys.mac
Subject: Re: Jasmine Blues - Cont'd
Keywords: Jasmine, Lack of service, the name goes on before the quality goes  in!
Message-ID: <23839@srcsip.UUCP>
Date: 15 Jun 89 00:05:30 GMT
References: <1599@thumper.bellcore.com>
Sender: news@src.honeywell.COM
Reply-To: mnkonar@gorby.UUCP (Murat N. Konar)
Organization: Honeywell Systems & Research Center, Camden, MN
Lines: 26

In article <1599@thumper.bellcore.com> pff@thumper.bellcore.com (Peter Ferris) writes:
>
>This morning, another user came to me with YABJ (Yet Another Broken Jasmine)
>hard drive - different model this time.  I have managed to contact the

I began having difficulty with my (personal)  Jasmine InnerDrive90 in 
March of this year.  After talking with their one of their tech support
people, it was determined that I had to send it to them for repair.  It 
came back fixed 5 days later (FedEx, at mt request, I paid the difference).
We also have a number of Jasmine units here at work which have not had any 
trouble.  

Contrary to many of the postings here, my experiences with Jasmine Tech 
Support and Sales have been very positive.  I wonder if the negative postings
here are just a case of squeeky wheeling. I will conceed, however, that it is
sometimes difficult to get through to them.






____________________________________________________________________
Have a day. :^|
Murat N. Konar        Honeywell Systems & Research Center, Camden, MN
mnkonar@SRC.honeywell.com (internet) {umn-cs,ems,bthpyd}!srcsip!mnkonar(UUCP)