Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!tut.cis.ohio-state.edu!ucbvax!hplabs!hp-pcd!hplsla!andyc
From: andyc@hplsla.HP.COM (Andy Cassino)
Newsgroups: comp.sys.atari.st
Subject: Re: Neodesk 2.0
Message-ID: <5440040@hplsla.HP.COM>
Date: 27 Jun 89 20:44:26 GMT
References: <5440029@hplsla.HP.COM>
Organization: HP Lake Stevens, WA
Lines: 34

A while back I made some postings about my first impressions of Neodesk and
some problems I encountered, including a problem with the INSTALL program.
The latter problem was "fixed" by my dealer copying his disk onto mine. In
response,  Xorg@cup.portal.com remarked upon the dubious ethics of that
action by the dealer, which I promptly poo-poo'ed.

Well, time has come to un-poo-poo those remarks! My dealer's actions have
caused both me and Gribnif Software some problems. Gribnif has asked that I
return my disk so they can repair it AND their records. This is necessary
if I want to receive future updates (and from I've heard - I most certainly
do!).

I plan on discussing this with my dealer next time I'm in (which may be
a while after this affair).

I also want to report that Gribnif Software has earned my hard and fast
customer loyalty by sending me no less than a 3-page letter explaining, in
detail, each and every problem I wrote them about. As a result, I not only
understand Neodesk better, but I also understand TOS and some other programs
much better.

Neodesk is a great program and Gribnif is a great company!

(Disclaimer: I have no pecuniary affiliation with Gribnif Software, and the
opinions expressed here are my own, period!)


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    % Andy Cassino                                                  %
    % uucp: hplabs!hplsla!andyc  domain: andyc%hplsla@hplabs.hp.com %
    % Hewlett-Packard              Lake Stevens Instrument Division %
    % 8600 Soper Hill Road                   Everett, WA 98205-1298 %
    % (206) 335-2211                                                %
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