Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!rutgers!gatech!mcdchg!ddsw1!karl From: karl@ddsw1.MCS.COM (Karl Denninger) Newsgroups: comp.sys.ibm.pc Subject: Northgate Problems Message-ID: <[3931.1]comp.ibmpc;1@ddsw1.MCS.COM> Date: 24 Jun 89 18:00:10 GMT References: <17029@gryphon.COM> Lines: 24 (re: Northgate problems) That is absolutely HORRIBLE! I wish you luck in getting the system repaired; if you decide you have had enough give us a holler... We'll be more than happy to help you out with a '386 system.... And no, we don't yank customers around like that when there are problems... I would be INCREDIBLY pissed off if this happened to me -- that is not, by any reasonable standard, customer service! Secondly, I can't believe they actually charged your credit card almost a month before shipment! Again, that's not something I would consider reasonable. We certainly don't do that kind of crap -- but is something that often happens in this industry. I wish you the best in resolving these problems... -- Karl Denninger (karl@ddsw1.MCS.COM, !ddsw1!karl) Public Access Data Line: [+1 312 566-8911], Voice: [+1 312 566-8910] Macro Computer Solutions, Inc. "Quality Solutions at a Fair Price"