Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!rutgers!sunybcs!ugbell
From: ugbell@sunybcs.uucp (William Bell)
Newsgroups: comp.sys.ibm.pc
Subject: Re: Northgate Problems
Message-ID: <7427@cs.Buffalo.EDU>
Date: 28 Jun 89 16:31:03 GMT
References: <17029@gryphon.COM>
Sender: nobody@cs.Buffalo.EDU
Reply-To: ugbell@sunybcs.UUCP (William Bell)
Organization: SUNY/Buffalo Computer Science
Lines: 17

To: mhnadel@gryphon.COM
Subject: Re: Northgate Problems
Newsgroups: comp.sys.ibm.pc
In-Reply-To: <17029@gryphon.COM>
Organization: SUNY/Buffalo Computer Science
Cc: 
Bcc: 
	What a nightmare! I bought a system from Rose Hill and just
received it.  They keyboard didn't work correctly so I called
the 1800 number and left a message for my salesman who sold me the system.
Then the operator at Rose Hill suggested talking with Tech Help
which I did and they were very helpful.  They arranged to send
me a new keyboard, and once I receive it to send them the broken one.
They will pay UPS-Ground fees.  Later that day my salesman called!
Which totally surprised me since most companies never call it seems.
We will see about any other problems, but it seems to be working
out great!