Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!elbereth.rutgers.edu!hardees.rutgers.edu!makmur From: makmur@hardees.rutgers.edu (Hanz Makmur) Newsgroups: comp.sys.mac Subject: Complaint about LaCie Ltd promise Keywords: Silver Platter Message-ID: Date: 29 Jun 89 20:39:52 GMT Organization: Rutgers Univ., New Brunswick, N.J. Lines: 57 Did any one aout there ever heard of SILVER PLATTER ?? Did any one ever see one ?? If so, can you please tell me how you get it ? Thanks Hanz Makmur --------------- The reason for asking the whole world was this: About 3 months ago, i saw a lot of ads on most Mac magazine concerning LaCie hard disk. I also read review from the net and those magazines that the drive is a good drive. Because of the good reviews and promising ads, I order 2 Lacie drives with the deal that i should get the SILVER PLATTER with each drive I buy. When I received the drive, i then realize that the silver platter doesnot come with package. Curious with what happen, i called the Lacie Ltd. The answer that i got was " send your registration and we will send you the Silver Platter in 30 days." "Wonderfull," I said. About 6 weeks after sending the registration, the silver platter still did not arrive. I then called the company again and asked why . After explaining the reason i am calling, the receptionist then tell me that the product is still in back order and will be send to me in about 30 days. I then started to get upset. Two weeks after the previous called, i gave another call. This time, i got a different respond, they says that they dont have the product and dont know when they are going to have it and they even asked me the name of the receptionist who told me that 30 days promise. Wonderfull huh !!! The receptionist then direct me to another person who then tell me that this is not his responsibility and direct me to another person and who at the time was not there. A different lady then ask me if i want to leave a message and I did. A week passed by still no one has answer my call. -------------- So .... what can I do ??? Wait and let the LaCie play do what ever they want ?? I wonder why those monthly and weekly magazine gave a good review about Lacie... I really wonder... I also wonder why they let this company promise thru their magazine and did not even check if the company can deliver what they promise. I really wonder... ------ Please tell me if you hear any thing about the Silver Platter. I got tired of waiting Hanz Makmur Rutgers University