Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!apple!bionet!ames!attctc!vector!telecom-gateway From: TK0GRM1%NIU.BITNET@uicvm.uic.edu (Gordon Meyer) Newsgroups: comp.dcom.telecom Subject: Re: While Phone Rings, Charges May Begin Message-ID: Date: 12 Jul 89 04:08:00 GMT Sender: news@vector.Dallas.TX.US Lines: 14 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 232, message 10 of 12 In regards to MCI/AT&T charging for calls because the answering machine goes "clunk"....: Three years ago about ten 1 min. calls showed up on my MCI bill. I called customer service and was told that they happened because "the computer" thought the call had gone through. When I explained that I NEVER make one minute phone calls (doubt that many do...) They made the adjustment. I was told (no fooling) that the computer can get confused when it hears a noise on the line...it makes "the computer" think the call was connected. The rep suggested that (don't laugh) I may have coughed to the phone and confused the billing system. -=->G<-=-