Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!tut.cis.ohio-state.edu!purdue!gatech!uflorida!novavax!hcx1!hardy.hdw.harris.com!fcs
From: fcs@hardy.hdw.harris.com (Fred Sabernick)
Newsgroups: comp.mail.misc
Subject: Need help getting E-Mail to IBM
Message-ID: <989@hcx1.UUCP>
Date: 6 Jul 89 18:11:37 GMT
Sender: news@hcx1.UUCP
Reply-To: fcs@hardy.hdw.harris.com (Fred Sabernick)
Distribution: na
Organization: Harris Computer Systems, Fort Lauderdale, FL
Lines: 41

Hi folks. I have been trying to get E-mail to an individual at IBM for a
couple of weeks now.

I'm trying to mail to someone at East Fishkill. He has given me
his address as -- CALDWELL@FSHVMX.IBM.COM --.

When I mail to this address it bounces and says that " fshvmx "
(note change in case) does not exist. However my party insists
that he has given me his address correctly. The bounce is printed
below:

    From: RELAY Mail System (MMDF) <uunet!RELAY.CS.NET!mmdf>
    Sender: uunet!RELAY.CS.NET!mmdf
    Subject:  Failed mail  (msg.aa09896)
    To: hcx1!HARDY!fcs
    Status: RO

        Your message could not be delivered to
    '@ibm.com:CALDWELL@fshvmx.ibm.com (host: ibm.com) (queue: ibm-sj)'
    for the following reason:  ' Unknown Host 'fshvmx''

      (My message follows)


I have sent mail to the Postmaster@ibm.com, and while it has not bounced
there has been no reply. Neither myself nor the destination party is very
sophisticated in E-mail or the mysteries of the net. I suspect he is not
aware of some internal domain name that is needed from the outside.

If anyone has any experience in getting mail to IBM or knows who I might
contact to help me, I would *greatly* appreciate any assistance. Please
E-Mail as I don't usually read this group. I will summarize if there is
sufficient interest.

Thanx in advance,

Fred Sabernick
Harris Corp.
fcs@hardy.hdw.harris.com
305-973-5283
800-666-4544, ask for extension 5283