Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.milw.wisc.edu!bionet!apple!amdahl!dwl10 From: dwl10@uts.amdahl.com (Dave Lowrey) Newsgroups: comp.sys.amiga Subject: Problems with vendors (was: Online-Platinum Edition) Message-ID: Date: 7 Jul 89 14:43:51 GMT References: <19042@louie.udel.EDU> <28132@ames.arc.nasa.gov> Reply-To: dwl10@amdahl.uts.amdahl.com (Dave Lowrey) Distribution: na Organization: Amdahl Corporation, Houston TX Lines: 24 In article <28132@ames.arc.nasa.gov> mike@ames.arc.nasa.gov (Mike Smithwick) writes: >Here! here! I found the same problems, so I have to go back to 2.0 myself. >I haven't bothered to call them yet, since I assume their tech support line >will be busy. . . > >If they don't get upgrades out within the next month or two, I'll probably >go with A-Talk, (particulary since the author is on the net, Marco). > If users don't contact vendors when they encounter problems with a product, how will the vendors know that there are problems? It's like the time we had a power outage in our apartment building. We sat around in the dark for an hour, thinking that someone else would surely call the electric company. After an hour, I called the electric company, to find out that they had no idea that we had lost power! The moral: If you have problems, complain! If they dont get fixed, THEN switch vendors. -- "What is another word | Dave Lowrey | [The opinions expressed MAY be for 'Thesaurus'?" | Amdahl Corp. | those of the author and are not | Houston, Texas | necessarily those of his Steven Wright | amdahl!dwl10 | employer] (`nuff said!)