Path: utzoo!attcan!uunet!cs.utexas.edu!husc6!ogccse!blake!dlarson
From: dlarson@blake.acs.washington.edu (Dale Larson)
Newsgroups: comp.sys.amiga
Subject: Re: Problems with vendors (was: Online-Platinum Edition)
Summary: My MSS experience
Keywords: MSS, Online!, Worse-than-spam
Message-ID: <2697@blake.acs.washington.edu>
Date: 8 Jul 89 14:10:08 GMT
References: <614@lpami.wimsey.bc.ca>
Reply-To: dlarson@blake.acs.washington.edu (Dale Larson)
Organization: The Evergreen State College,  WA
Lines: 28

Ok, here is my contribution to the MSS story:

Two years ago, I got a modem for my Amiga.  I bought the particular modem
that I did because it came with the OnLine! package, and the ads for 2.0
which I had been seeing (for nearly 6 months!) made 2.0 look neat.  The
modem of course, came with 1.0.  1.0 sucked terribly.  

When I called the distributor, they said 2.0 wasn't available.  When I 
called MSS, they said wait a week and send $15.  I waited a few weeks, and 
when 2.0 was still scheduled for release Real Soon Now, I sent MSS the 
whole package with a letter explaining, as I had over the phone, that
I puchased the thing because of the features in 2.0 and the ad which
said that 2.0 was now available.  I wrote further that I intended to
send copies of the letter to the PostMaster General, etc. if I did not
get a prompt response.  

MSS never so much as sent a letter acknowledging reciept of my letter
and their returned software, much less a refund or upgrade!

I got to busy with starting college to write the PostMaster, etc. but
from all of the complaints I've seen here, I guess I should have!!!!!
  


-- 
 dTb                                                                       dTb
      I know enough about epistemology to know that I don't know anything  
                      about programming OR epistemology!
           Digital Teddy Bear      dlarson@blake.acs.washington.edu