Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!wasatch!cs.utexas.edu!uunet!unsvax!uns-helios!blake From: blake@uns-helios.nevada.edu (Rawlin Blake) Newsgroups: comp.sys.ibm.pc Subject: Re: Gateway Message-ID: <702@unsvax.NEVADA.EDU> Date: 11 Jul 89 18:39:11 GMT References: <89191.182851JGG@PSUVM> Sender: news@unsvax.NEVADA.EDU Reply-To: blake@uns-helios.uucp (Rawlin Blake) Organization: Univ of Nevada System Computing Services - Las Vegas Lines: 28 I've had a Gateway system for seven months now. I've had two hard drive failures(Seagates!), and two modem failures. HOWEVER, I've also had wonderful service from these people--every time I called their toll-free number for service, they made an appointment, then returned the call (even early a couple of times)!! :-)>. They have checked to make sure I did all the necessary troubleshooting (without insulting me), then sent the required parts Federal Express (no charge). I then had _one_month_ to send the old parts back (UPS ground, cheap). I realize that a perfect system out of the box would be preferable, BUT the next best thing is great service. If only I would have read the Net on Seagates before if bought! The only downside is that if you are afraid to open your machine up to replace the parts you will need to have a technically oriented friend, or learn (it's not _that_ bad) BTW, my system is a 16mhz 286, with EGA, Logitech bus mouse, Everex modem, ST251, 1.2mb & 1.44mb drives. I have yet to have an incompatibility problem. I haven't tried windows because I believe that Windows is a farce. On the subject of Windows, why does Apple feel so threatened by the company that brought us O/S2? This is surely one of life's great mysteries. Kinda like the pot calling the kettle black. Rawlin Blake The Second Amendment to the Constitution prevents totalitarian government (Ask Chinese dissidents--or citizens for that matter)