Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!iuvax!rutgers!apple!bridge2!ngg
From: ngg@bridge2.ESD.3Com.COM (Norman Goodger)
Newsgroups: comp.sys.mac
Subject: Re: Re^2: Red Ryder 11.0
Message-ID: <788@bridge2.ESD.3Com.COM>
Date: 7 Jul 89 20:38:13 GMT
References: <780@bridge2.ESD.3Com.COM> <6237@microsoft.UUCP> <784@bridge2.ESD.3Com.COM> <32956@apple.Apple.COM>
Reply-To: ngg@bridge2.3Com.com (Norman Goodger)
Organization: 3Com Corp., Mt. View, CA
Lines: 38

In article <32956@apple.Apple.COM> chuq@Apple.COM (Chuq Von Rospach) writes:
>
>Word 4 isn't perfect, but at least Microsoft didn't build a wonderful
>customer perception selling inexpensive shareware, go commercial, raise the
>price significantly, ship three buggy releases within a week and then
>disappear for, what, 18 months? -- between 10.3 and the still rumored 11.0.
>I was willing to tolerate RR when it was shareware and had lots of rough
>edges. Now that it's commercial, however, it creates a higher level of
>expectation -- which it doesn't come close to meeting. Scripting is a pain,
>the documentation is ludicrous, the user interface is a farce. The only
>reason I still use 10.3 is because I haven't wanted to spend money on
>something else -- but I don't plan on upgrading to 11.0. I'm going to some
>other program instead.
>Chuq Von Rospach      =|=     Editor,OtherRealms     =|=     Member SFWA/ASFA
>      [This is myself speaking. No company can control my thoughts.]

Well Chuq, what can I say, not sure what hype you received, and not sure
what expectations you expected it to live up to. Somehow a jump from $40
shareware to $80 commercial does not seem like a major increase in price
to me, perhaps it is to you. You say Scripting is a pain, in comparison
to what? You think the documentation can be improved...yes it can, course
I have yet to find a manual that did not have room for improvement. You
don't have to upgrade to 11.0 when its released, but you will still spend
a lot more for your next choice of terminal if you go the commercial 
route, and you are complaining about an increase of $40??? 

Oh well, what can I say, the bottom line is always up to you. While I
can concur that some of the problems in RR10 should have been fixed
earlier, they were not. RR11 solves all those problems and adds much
more than before. This is not the first time that problems in software
were not fixed as fast as you or I might have liked. 


-- 
Norm Goodger				SysOp - MacInfo BBS @415-795-8862
3Com Corp.				Co-SysOp FreeSoft RT - GEnie.
Enterprise Systems Division             (I disclaim anything and everything)
UUCP: {3comvax,auspex,sun}!bridge2!ngg  Internet: ngg@bridge2.ESD.3Com.COM