Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!netsys!vector!telecom-gateway From: ben@sybase.com (ben ullrich) Newsgroups: comp.dcom.telecom Subject: Re: US Sprint Code-abuse Policies & Systems Message-ID: Date: 20 Jul 89 04:29:23 GMT Sender: news@vector.Dallas.TX.US Organization: sybase, inc., emeryville, ca. Lines: 34 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 248, message 4 of 7 chipcom.com!eli@eecs.nwu.edu writes: > One time my friend travelled to Boston to work with one of their larger > customers who had been experiencing code abuse. People had been dialing > in to the customer's PBX and dialing out on a US Sprint WATS line. > Nearly a hundred thousand dollars worth of calls to Haiti had been spent. > Naturally, Sprint did not charge the customer for any of these calls. That's interesting. I would think that since the offenders had broken into the PBX to make the calls, Sprint wouldn't be at fault, and wouldn't pay. Whomever manages that PBX should shell out! I guess it was thus a goodwill gesture. This is also interesting to me, considering the war I had with Sprint trying to get them to credit us for $16 in calls someone had made to one of our *outgoing* PBX trunks without a PIN number, without true authorization. My brian-dead Sprint rep said that it is normal practice for their operators (and ``everyone else does it'') to just take a phone number and charge a call to it. No ringing the 3rd number, no nothing. For if they had done this in this case, the number would never have answered (incoming numbers don't get answered by our switch.) Not to just badmouth Sprint or anything; I think they have a nice network and decent prices. But the reps in my area are just too much (really too little ...), and they didn't pay enough attention to our needs for the $14K per month we were giving them. ...ben ---- ben ullrich consider my words disclaimed,if you consider them at all sybase, inc., emeryville, ca +1 (415) 596 - 3500 this space for rent ben@sybase.com {pyramid,pacbell,sun,lll-tis}!sybase!ben