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From: rodean@hpfcdc.HP.COM (Bruce Rodean)
Newsgroups: comp.sys.hp
Subject: Re: Questions on HP-UX 6.2 to 6.5 upgrade
Message-ID: <5570244@hpfcdc.HP.COM>
Date: 21 Jul 89 15:31:57 GMT
References: <461@oetl1.oetl.UUCP>
Organization: HP Ft. Collins, Co.
Lines: 55

In article <461@oetl1.oetl.UUCP> randy@oetl.UUCP (Randy O'Meara) writes:
>   I have the following software support contract with HP.
>
>	82320A+S00	SMS X WINDOW SYSTEM
>	98594L+T22	AMS S300 UXBUNDLE	(16 User)
>	98599L+S00	SMS PASCAL-300
>	98531A+S00	SMS MS-DOS/9000
>
>	1) What tapes should I expect to receive for my 6.5 update?
>	   ( I have received one tape - 98549L*1719 - 6.5 Bundle )

I am not in customer support, but I'll try to address some of your
questions.  Let me preface this by saying to keep after your HP field
representatives.  They should be able to get you the tapes you need.  I
worked on the 6.5 release, but keep in mind I only know about those
parts of HP-UX that were coordinated through HP in Fort Collins.

The Bundle product in 6.5 contains X11.  I have heard that there was a
6.5 version of X10 built, but it is supplied and supported by Corvallis,
so we had nothing to do with it.  It may have to be specially ordered,
but I am not certain.  The 6.5 release was the first Series 300 release
in which an X product was incorporated into AXE and PE, but it was X11.

You should have gotten a new Pascal update media.  They were built for
6.5.

We also don't have anything to do the MS-DOS coprocessor product, but
there wasn't an update for this product for 6.5 so you wouldn't have
gotten a tape for it.

> 	2) Shouldn't I have received the 6.5 tapes already?

Yes.  I believe that tapes were shipped beginning around April and
finishing in May.  But that again would be restricted to the Bundle and
Pascal products only.

>	3) What is the most current version of the MS-DOS coprocessor 
>	   software?

I don't know the answer to this.  I had nothing to do with this
product.

>   I have posed these questions to my account CE and my sales rep. and
>   neither gave me a straight answer.  I've waited patiently for more
>   tapes since I received the Bundle tape about 4 months ago.  Can
>   anyone help?

Please keep after them.  Also with AMS support, don't you also have an
SE available.  Get after him/her too.

The usual disclaimer that this is my view only, and doesn't represent
the official position of HP applies here.

Bruce Rodean
rodean%hpfclg@hplabs.HP.COM