Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ames!apple!rutgers!bellcore!att!occrsh!uokmax!rob
From: rob@uokmax.UUCP (Robert K Shull)
Newsgroups: comp.sys.mac
Subject: Re: More on Jasmine Drives (and ComputerWare)
Keywords: Jasmine, HD Failures, HD MFGR Failures
Message-ID: <3513@uokmax.UUCP>
Date: 19 Jul 89 13:22:48 GMT
References: <1642@thumper.bellcore.com> <33257@apple.Apple.COM>
Reply-To: rob@uokmax.UUCP (Robert K Shull)
Organization: University of Oklahoma, ECN
Lines: 18

In article <33257@apple.Apple.COM> chuq@Apple.COM (Chuq Von Rospach) writes:
>One *other* factlet about Jasmine. When I brought this up on CompuServe, the
>Jasmine person justified the $400 repair cost as being because the drive
>mechanism is so expensive -- and then pointed out that I could, instead, buy
>a brand new Jasmine 20 with a two year warranty for only $422 -- a special
>Jasmine offer to CompuServe MAUG members. What a deal.

	This blaming of "mechanism cost" to justify ridiculous repair rates
sounds very familiar. CMS used the same justification for asking $900 to
repair my 100 meg internal (Rodime mechanism, $1050 new). They claimed that
they were just passing Rodime's charges on. Interesting, since Rodime charged
me $270 to fix the drive (flat rate, swap with a rebuilt). BTW, Rodime said
they'll fix any drive they manufacture, even if purchased through a reseller.
I don't have their number, but they're in Boca Raton, Flordia.
		Robert
-- 
Robert K. Shull
sun!texsun!uokmax!rob