Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!iuvax!uxc.cso.uiuc.edu!uxc.cso.uiuc.edu!ux1.cso.uiuc.edu!uxe.cso.uiuc.edu!mcdonald
From: mcdonald@uxe.cso.uiuc.edu
Newsgroups: comp.sys.mac
Subject: Re: net bitch part 2 of 2
Message-ID: <46100317@uxe.cso.uiuc.edu>
Date: 21 Jul 89 15:05:00 GMT
References: <332@gt-eedsp.gatech.edu>
Lines: 20
Nf-ID: #R:gt-eedsp.gatech.edu:332:uxe.cso.uiuc.edu:46100317:000:1020
Nf-From: uxe.cso.uiuc.edu!mcdonald    Jul 21 10:05:00 1989


>comments from a frustrated net reader.

  >many of the technical questions asked are better suited for tech support
  >of companies involved. i know that it's hard to find someone who
  >knows whats going on. they're out there, someone designs this
  >stuff.
Just because they are there doesn't mean that they will be reachable
by just anyone. When you call a company's "tech support", you usually
get a busy signal. If not that, a filthy "touch the touchtone key"
chain. Then, when you finixh that, thirty minutes of a radio station
AT LONG DISTANCE RATES. Then you get a "tech support" person who knows
less than you do. Getting a knowledgeable person is a miracle.

>  many of these questions dealing with features of software and hardware
>  can easily be answered by visiting a computer store. this is a better
>  approach because you can be positive that it works like you want.

You must be kidding!!!!!! People at stores know less than  "tech
support persons"! In fact, most of what they seem to know is wrong!