Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!pt.cs.cmu.edu!andrew.cmu.edu!jg2f+ From: jg2f+@andrew.cmu.edu (Jude Anand George) Newsgroups: comp.sys.mac Subject: Re: Microtech (opinion of, was: Re: Trade in those dead Jasmines) Message-ID: Date: 25 Jul 89 21:05:57 GMT References: <2774@mace.cc.purdue.edu>, Organization: Computing Systems, Carnegie Mellon, Pittsburgh, PA Lines: 40 In-Reply-To: > Excerpts from ext.nn.comp.sys.mac: 25-Jul-89 Microtech (opinion of, > was:.. William M. Bumgarner@and (1689) > I have had personal experience with two Microtech R45 drives-- different > ones in different places. > The first has never had a problem. > The other arrived dead, was shipped back to the company, no problem was > found, and was thus shipped back and we have had no problem with it yet. Amazing! Precisely the same thing happened to me. I ordered a Microtech R45 and found it DOA. When I sent it back, they claimed (vehemently!) thet they could find nothing wrong with it. When I got it back, it worked fine. Apart from this, I strongly recommend this drive. It's cheap (I managed to haggle the salesman down to ** $850 ** from $1099, including 1 cartridge. Nothing traded in. I ordered over the phone, directly from Microtech), it's silent, and very fast. They quote spin-up and spin-down times of 20 and 10 seconds, respectively, but I find them to be more like 7 and 5 seconds on a half-full disk. It's also the only Syquest with a 2 year warranty. They sell extra cartridges for $85 each. Their tech support people are reasonably knowledgeable, and are willing to spend a lot of time with you on the phone. > The one minor downfall is that the end-user has to pay for all shipping > for > repairs whether or not the unit is under warranty... I only had to pay one-way shipping; they didn't charge me for the "repairs" (or whatever they did!) or for shipping it back UPS 2nd Day. > Disclaimer: I'm just a satisfied customer with no connections to > Microtech. Ditto. Jude George jg2f+@andrew.cmu.edu