Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.milw.wisc.edu!uakari.primate.wisc.edu!indri!pikes!udenva!isis!nbires!hardy!nbife!ron
From: ron@nbife.NBI.COM (Ron Schweikert)
Newsgroups: comp.misc
Subject: Re: Backup motivation (Was: Need HELP recovering files from tar damage)
Keywords: Backup
Message-ID: <1096@nbife.NBI.COM>
Date: 28 Jul 89 14:13:50 GMT
References: <4385@merlin.usc.edu> <18567@mimsy.UUCP> <11668@orstcs.CS.ORST.EDU> <200@iclswe.UUCP>
Organization: NBI Inc., Headquarters Service Centers
Lines: 21

In article <200@iclswe.UUCP>, lars@iclswe.UUCP (Lars Tunkrans) writes:
(a couple paragraphs on a customer who lost data, then...)

> How do you guys make people do their bakups ?
> 

Sorry, the mail bounced hence this posting.  It's probably really obvious
to everyone, but to answer Lars question, you can't really *make* them
do backups. (It's like smoking, they have to want to.)  How do you make them
want to?  Unfortunately with most customers, they don't *want* to until they
have lost data.  All you can do in advance is to try to tell them that no
matter how great your hardware is, you can't control the thunderstorms, the
power company etc.  Things happen that are unforseen.  I can't recall 
personally that I've ever had to work with a customer who lost data *twice*.

They learn after the first time, unfortunately the hard way...

-- 
Ron Schweikert
303/444-5710 x5026
{allegra,ucbvax,ncar,isieng}!nbires!hardy!nbife!ron