Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!ames!oliveb!amiga!jimm
From: jimm@amiga.UUCP (Jim Mackraz)
Newsgroups: comp.sys.amiga
Subject: Re: Go-Amigo
Message-ID: <4291@amiga.UUCP>
Date: 1 Aug 89 20:37:12 GMT
References: <3581@csd4.milw.wisc.edu> <2844@mibte.UUCP> <118765@sun.Eng.Sun.COM>
Reply-To: jimm@cloyd.UUCP (Jim Mackraz)
Distribution: usa
Organization: Commodore-Amiga Inc, Los Gatos CA
Lines: 49

In article <118765@sun.Eng.Sun.COM> admiral%m-5@Sun.COM (Michael Limprecht SUN Microsystems Mt. View Ca.) writes:
)In article <2844@mibte.UUCP>, jbh@mibte.UUCP (James Harvey) writes:
)> Slipped Disk, a local Amiga dealer here in the Detroit area has
)> put up an interesting offer.  They will meet or beat any mail
)> order price for an Amiga that still has the factory warrenty.
)> The catch is, I hear, that Commodore will NOT honor the warrenty
)> for any machine purchased through the mail, ergo Slipped Disk has
)
)What's this?? CBM will not honor there own warranty on there own
)machine because it was bought mail-order??? What gives here?
)What  difference does it make how the machine was bought? If CBM
)builds a bad machine they should deal with it.

Keep your pants on, guys.  I've met a few full-service dealers that have been
disturbed by getting a large amount of warranty work on mail-order machines.
Although warranty work is reimbursed, it taxes their resources and makes it
more difficult to properly support the customers who bought from them.

I've also heard that some dealers try to discourage this, and that
they want Commodore to make some policy that would help address this
problem.  I have not heard if any policy changes were put in effect.

But let's note that James is making a pretty vague statement at
least second hand.  Michael, you jumped out of your pants to
your conclusion.  See what happens when you post stuff like this, James?

)> SO.....  If you are buying a mail order Amiga, be prepared to
)> ship the unit back to the same dealer if it breaks while under
)> warrenty as Commodore won't touch it.

Great stuff, James.  Draw a nice strong conclusion from hearsay bullshit.
Post it nationally as if you knew it to be true, so everyone can
rely on it.  There are people (like Michael) who BELIEVE things you
post.

)Never fails to amaze me how a company like CBM stays in business.
)Mick

Especially with an electronic rumour mill like usenet.

Did you hear that Sun was going to be sold to Atari?

	jimm

-- 
Jim Mackraz, I and I Computing	   	"... the signs are very ominous,
{cbmvax,well,oliveb}!amiga!jimm          and a chill wind blows."
							- Justice Blackmun
Opinions are my own.  Comments are not to be taken as Commodore official policy.