Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.milw.wisc.edu!cs.utexas.edu!sun-barr!newstop!sun!m-5!admiral
From: admiral%m-5@Sun.COM (Michael Limprecht SUN Microsystems Mt. View Ca.)
Newsgroups: comp.sys.amiga
Subject: Re: Go-Amigo
Summary: to quick
Message-ID: <119055@sun.Eng.Sun.COM>
Date: 2 Aug 89 03:30:15 GMT
References: <3581@csd4.milw.wisc.edu> <2844@mibte.UUCP> <118765@sun.Eng.Sun.COM> <4291@amiga.UUCP>
Sender: news@sun.Eng.Sun.COM
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Lines: 49

In article <4291@amiga.UUCP>, jimm@amiga.UUCP (Jim Mackraz) writes:
> )What's this?? CBM will not honor there own warranty on there own
> )machine because it was bought mail-order??? What gives here?
> )What  difference does it make how the machine was bought? If CBM
> )builds a bad machine they should deal with it.
> 
> Keep your pants on, guys.  I've met a few full-service dealers that have been
> disturbed by getting a large amount of warranty work on mail-order machines.
> Although warranty work is reimbursed, it taxes their resources and makes it
> more difficult to properly support the customers who bought from them.
> 
If your a full service CBM you should be prepared to handle this kind of
stuff or be on the horn to CBM to clean up their act on reliblity.( My Dads
7 month old monitor just let go ).

> I've also heard that some dealers try to discourage this, and that
> they want Commodore to make some policy that would help address this
> problem.  I have not heard if any policy changes were put in effect.

I think that's what irked my response (lack of a policy). If there is
a policy, what is it? 
> 
> But let's note that James is making a pretty vague statement at
> least second hand.  Michael, you jumped out of your pants to
> your conclusion.  See what happens when you post stuff like this, James?
> 
Granted, I was on a heavy sugar rush at the time.

> )> SO.....  If you are buying a mail order Amiga, be prepared to
> )> ship the unit back to the same dealer if it breaks while under
> )> warrenty as Commodore won't touch it.
> 
I still don't like it. I would like to buy a 2000 soon. I don't want to
feel like I'm being blackmailed into paying more for the unit because
CBM won't touch the warranity because of where I choose trade.

> rely on it.  There are people (like Michael) who BELIEVE things you
> post.
> 
I fell for the cabbage patch gag too.

> )Never fails to amaze me how a company like CBM stays in business.
> )Mick
> 
>Did you hear that Sun was going to be sold to Atari? 
> 	jimm
No, How much do you think they will give me for my stock?

Mick