Path: utzoo!utgpu!watmath!iuvax!rutgers!gatech!udel!mmdf
From: akeef@asd.wpafb.af.mil (Earle Ake)
Newsgroups: comp.sys.amiga
Subject: Mail Order Amigas
Message-ID: <21231@louie.udel.EDU>
Date: 8 Aug 89 01:45:13 GMT
Lines: 29


	Just to throw my two cents worth in.  I have talked to a local
dealer and they have said that the problem with mail order is not really
the mail order itself, but there are places out there that are not on
good terms with Commodore.  Commodore has yanked the "authorized dealer"
status from them.  They get such good prices because they buy up bulk
lots of machines from dealers unloading them and such.  Because they
are no longer an authorized dealer, Commodore regards a purchase from
them as getting the equipment second hand or used even though it may
never have been turned on.  These are the kind of dealers we really need
to be on the lookout for.  Also a previous article was correct in stating
that local dealers don't want to service these mail-order machines because
it taxes their parts stock and leaves little for their customers.  Just
put yourself in their shoes.  If I sell 25 units in a certain period of time
and expect maybe 5 to come back for service, I will stock enough parts
for maybe 10 units.  If I then get a large influx of mail-order repairs,
say 15 or so, I have completely depleted my spare parts supply because
I had no way of estimating all those mail-order units coming in.  I as
a business man would want to give preference to the customers that made
my business.

	I guess I am saying that sometimes it may be better to spend a little
extra money and get the service locally than to mail-order and have to beg
and plead to get my machine serviced in town.

	I neither work for, or am associated with Commodore.  These are my
own opinions and no-one elses.

Earle