Path: utzoo!utgpu!watmath!att!pacbell!ames!mailrus!cornell!uw-beaver!blake!max!scott
From: scott@max.acs.washington.edu
Newsgroups: comp.sys.cbm
Subject: Re: 1581 blues..
Message-ID: <5395@max.acs.washington.edu>
Date: 7 Aug 89 23:31:29 GMT
Organization: University of Washington Seattle WA
Lines: 32

ACKNOWLEDGEMENT: This entry should be credited to BILL MOORE.
 
In article <601@galen.acc.virginia.edu>, kws1x@dale.acc.Virginia.EDU (Kenneth
W. Smith Jr) writes:
>       I need a little info from the people who know:
>       The service center where my (1581) drive now resides in limbo wants
> $46 for the cost of the chip plus $55 for labor (chip replacement and drive
> head realignment).  If Commodore doesn't replace the chips for free on out
> of warranty drives, are these prices good?  I've had my 1541 for about 5
> years with absolutely NO problems, so I don't know how much these things cos
t.
> I would hate to think that I will have to pay $100 to repair a drive that I'
ve
> only had for 9 months and for which I paid $200!
>       Any and all help will be/is appreciated!
>
> Thanx in advance,
>
> K W Smith, Jr.
 
Msg#:35874 *Commodore*
08/04/89 16:50:14
From: BILL MOORE  ---> of "Library" BBS (206)562-2447, Seattle, WA., USA
Subj: REPLY TO MSG# 35507 (645: RE: 1581 PROBLEMS)
I have read recently on GENIE that any authorized Commodore service center
should replace the chips in your 1581 for free. I'm assuming that you are
talking about upgrading bug ridden chips with the new debugged chips. If so,
are you sure that you have the old version? Only the a few of the first 1581's
were shipped with the bad chips. I have a program that will check which
revision you have. ---Reference the first sentence, this is regardless of your
drive being in or out of warrenty.