Path: utzoo!utgpu!watmath!iuvax!mailrus!ames!ll-xn!tj
From: tj@XN.LL.MIT.EDU (Thomas E. Jones)
Newsgroups: sci.electronics
Subject: Re: Service from Jameco Electronics
Summary: Jameco Service is TERRIBLE
Message-ID: <1511@xn.LL.MIT.EDU>
Date: 8 Aug 89 18:00:11 GMT
References: <3143@blake.acs.washington.edu>
Reply-To: tj@xn.UUCP (Thomas E. Jones)
Distribution: na
Organization: MIT Lincoln Laboratory, Lexington, MA
Lines: 19

Jameco service use to be great.  Nowdays, they are going for the fast-buck.
They are trimming down their IC stock, and apparently have hired an outside
company to take phone orders for them.  

I have had items substituted for similar, but not identical items.
I have been billed for much higher amounts than their catalog lists.
I have been repeatedly hung-up on by their service department who can't
	figure out how to use the "hold" feature of their phones.
I have been given a terrible run-around whenever they made mistakes on
	my order.

If anyone has an alternative to Jameco for electronic supplies and parts,
please let me know.

			Thomas E. Jones
			tj@xn.ll.mit.edu
-- 
tj@xn.ll.mit.edu or tj@ll-xn.arpa          (one of these should work)
Thomas E. Jones, home (617) 279-0767 work (617) 981-5093