Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!usc!apple!xanadu!michael From: michael@xanadu.COM (Michael McClary) Newsgroups: sci.electronics Subject: Re: Service from Jameco Electronics Message-ID: Date: 14 Aug 89 03:30:57 GMT References: <3143@blake.acs.washington.edu> <1511@xn.ll.mit.edu> <1539@ns.network.com> <35231@conexch.uucp> Reply-To: michael@xanadu.UUCP (Michael McClary) Organization: Xanadu Operating Company, Palo Alto, CA Lines: 18 In article <35231@conexch.uucp> root@conexch.UUCP (Larry Dighera) writes: > > I have ordered from DigiKey over the years, and found their > service very professional, prompt, and correct. They don't > always have the latest chip in inventory, but what the do stock > is of high quality. One of my customers from my consulting days uses DigiKey heavily, and has nothing but praise for their service, save this one caveat: Be sure you get the order right. If you hang up, then realize you made a mistake, it will do you no good to call right back: The order-entry operator has a computer terminal on desk, and the order is often boxed by the time you can reconnect. (May be an excuse, but with service as fast as theirs, who cares? B-) ) Of course, this means you sometimes have to send something back, or place a second small order, but he had no complaints about their followup.