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From: eg@beta.lanl.gov (Ehud Gavron)
Newsgroups: comp.sys.amiga
Subject: Re: Mail Order
Summary: More mail order horror stories...
Message-ID: <30530@beta.lanl.gov>
Date: 22 Aug 89 20:40:32 GMT
References: <2002@se-sd.NCR.COM> <3034@bucsb.UUCP> <480@tw-rnd.SanDiego.NCR.COM>
Distribution: na
Organization: Los Alamos National Laboratory
Lines: 41



	   Reading the back pages of comp.sys.amiga, I noticed one
	of the vogue things to do is to relate mail order horror
	stories... well I too have one...

	   On May 9th, 1988 I ordered a 20 meg hard drive from some
	company in Nacogdoches Texas.  I don't remember the name, but
	they do advertise in AmigaWorld.  I payed extra for 1 day air
	shipping.
	   On May 13th (9 + 1 = 13???) I called and was told they were
	temporarily out of stock, but within 3-4 days...
	   On around the 20somethingth, I was told that really I didn't
	want THAT drive, I wanted ANOTHER, which Phoenix was shipping
	to them right away.  I payed extra for Phoenix to use 1 day air,
	and to get that #$%^$ drive.  A week and a half later, when I
	got the drive, it didn't work.
	   They wouldn't do anything but let me send it back to Phoenix.
	No refunds, no exchange, no warranty of merchentability --
	"sorry, we only sell it".  I sent it to Phoenix one day air
	"you send it to use one day air, we send it back one day air."
	A week and a half later, it arrived (ground).  
	   Still didn't work.  Contacted Chase Manhattan (my bank card
	company), explained I was charging back, put the whole kit and
	kaboodle in the box and shipped it back to Texas. (Computer
	Mart is the name.)  They attempted to charge a 20% restocking
	fee (signature not filled on little slip).  I backcharged.
	They attempted another 3 restocking fees, all of which I
	backcharged.

 Let the buyer beware...	
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