Path: utzoo!attcan!uunet!wuarchive!brutus.cs.uiuc.edu!tut.cis.ohio-state.edu!purdue!mentor.cc.purdue.edu!pur-ee!pur-phy!tippy!emerrill
From: emerrill@tippy.uucp
Newsgroups: comp.sys.apple
Subject: Re: A2-central...AUGGGGGGGGGGGHHHHHHHH!!
Message-ID: <127500012@tippy>
Date: 23 Aug 89 23:03:00 GMT
References: <16479@pasteur.Berkeley.EDU>
Lines: 28
Nf-ID: #R:pasteur.Berkeley.EDU:16479:tippy:127500012:000:1710
Nf-From: tippy.uucp!emerrill    Aug 23 18:03:00 1989



>It's not that I NEED the $4.67 back, but it's the PRINCAPAL of this.
>A2-Central, by printing the 'warranty' quoted above, assured me my money back,
>AND THEY COPPED OUT!  Say somebody here goes with a 1/yr. disk & paper
>subsciption and doesn't like the first issue, but he reads the little
>'disclaimer' section and sees he can recieve a -FULL- refund.  He figures
>he'll let it go another month...  He doesn't feel #2 is worth the money
>either, but with the disclaimer's promise he waits another month...  Ok, he's
>ready to cancel!  #3 left no doubt, A2 wasn't for him.  He sent a letter
>expressing his disatisfaction...  A few weeks later a check from A2 was in his
>mailbox for...($80*3/4yr.=) $60???  "Wait, A2 promised," he thought, "they
>promised me!!"  So, he loses $20(until he can clear things up w/A2),and he has
>to go through the hassle of calling (long distance) Kansas, and the joy of
>locking horns with whoever answers!  Also, just maybe A2 knows exactly what
>they are doing...  Maybe they're counting on me not wanting to go through the
>hassles... yeah...  Maybe they figure if they rip me off, even if it's only
>$4.67, and they do the same to 10 other people, they'll have an extra $46.70!!
  
I've never seen the A2 "full refund" guarantee, but I have seen that they wil
will give you a full refund on the unused portion of your subscription.
I don't see your point.  You expect to get a free ride or what?  I su
take both the paper and disk subscriptions and am very satisfied.
By continuing your argument, what if all their current subscribers ca       
cancelled after 11 months?  You really think A2 could refund the money
that was already put into printing and mailing?