Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!rutgers!bellcore!att!chinet!magik
From: magik@chinet.chi.il.us (Ben Liberman)
Newsgroups: comp.sys.mac
Subject: Re: Serial numbers of SE/30 40 and 80 Drives that Apple will replace?
Message-ID: <9320@chinet.chi.il.us>
Date: 22 Aug 89 04:37:36 GMT
References: <2363@taux01.UUCP> <704@ashtate.UUCP> <10519@fluke.COM>
Reply-To: magik@chinet.chi.il.us (Ben Liberman)
Organization: Chinet - Public Access Unix
Lines: 31

>In article <704@ashtate.UUCP> peggyl@ashtate.UUCP (Peggy Lerch) writes:
>>According to the September issue of MacWorld the serial numbers are from
>>335507 to 1023016.  "Users of failed drives with serial numbers in that
>>range will receive another hard disk free through June of 1990, according
>>to Apple.  The company will also reimburse customers who have already
>>paid for repairs."  It says to contact your dealer for more information.
>
I just got my SE/30 back from the shop.  For 5 consecutive days the HD
wouldn't boot until I turned it off once and then back on. 

When I brought it in I specifically told them that it was an intermittent
boot problem when the machine was cold, so what do they do?

"We burned it in for 5 hours and ran a full set of diagnostices on it.  It's OK"
The the dealer said "you have a Quantum drive, the recall was on Segates".
...so I asked him to take it back to the tech, have him open the case,
and write the serial number on the reciept.  The number was 40808030093.
Is this the part number instead of the serial number?  (I really don't 
want to open it while it's still under warranty.)

I looked at the MacWeek article (13th of June) but there is no mention of 
the make of drive, so I can't point to that when I go back.

Anyone have any suggestions as to how I can get this settled before my
40 meg. goes down for the last time?

Thanks in advance,
-- 
	------------    ------------   ----------------------
	Ben Liberman    USENET         magik@chinet.chi.il.us
	                GEnie,Delphi   MAGIK