Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!usc!ginosko!uunet!zephyr.ens.tek.com!tekgen!tekigm2!bremer
From: bremer@tekigm2.MEN.TEK.COM (Ron Bremer)
Newsgroups: comp.sys.mac
Subject: Re: Hard Disc Failures
Message-ID: <5983@tekigm2.MEN.TEK.COM>
Date: 29 Aug 89 16:11:58 GMT
References: <870284@hpcilzb.HP.COM> <3989@csd4.csd.uwm.edu> <19291@mimsy.UUCP> <13768@brunix.UUCP> <4882@merlin.usc.edu>
Reply-To: bremer@tekigm2.MEN.TEK.COM (Ron Bremer)
Organization: Tektronix, Inc., Vancouver,  WA.
Lines: 24

In article <4882@merlin.usc.edu> danking@castor.usc.edu (Dan King) writes:
>
>The Quantum 80 in my SE 30 recently died 12 days out of warranty.
>Does Apple have any plans for replacing these drives?  If they don't,
>does Quantum have any warranty of their own that is, perhaps, a bit
>longer than 90 days?
>
I recently purchased a La Cie Cirrus 42 drive which uses a Quantum P40S drive.
La Cie said that Quantum just raised their warranty to them to five years and
they are passing the warranty on to their customers.  Their previous warranty
was two years.  I do not know if the warranty applies to Quantum's 80 meg drives
but I would be surprised if it didn't. 

Apple has an atrocious warranty on their drives compared to the rest of the
industry.  Maybe if enough of their customers complain they will change.  Apple
used to listen to their customers, didn't they?  Or is that just folk lore?

*These facts are only my opinions.

-- 
      Ron Bremer   bremer@tekigm2.MEN.TEK.COM  
      (206) 253-6052 
      Measurement Systems Division
      Vancouver, WA