Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.csd.uwm.edu!cs.utexas.edu!sun-barr!texsun!texbell!vector!telecom-gateway From: gdelong@cvman.prime.com (Gary Delong) Newsgroups: comp.dcom.telecom Subject: Re: Caller ID Linked to Decline in Harrassing Calls Message-ID: Date: 1 Sep 89 17:00:33 GMT Sender: news@vector.Dallas.TX.US Lines: 44 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 341, message 7 of 8 As I see it, there seem to be four main objections to the Caller-ID features: 1) Businesses building lists of casual callers to use in future phone solicitation campaigns. (and maybe even selling those lists) 2) Callers to various public agencies and hot-lines might wish to remain anonymous. 3) Certain calls from parties to domestic abuse may wish to contact other parties without revealing their whereabouts. 4) Those who have an un-listed/published number wish to keep it private. Now maybe I'm taking a too simple approach to the issue, but it would seem that a few simple step could leave the feature fully functional while addressing these concerns. 1) Make the Caller-ID feature apply only to residential service. If that restriction is placed in the tariff, the only "business" that could get your number via Caller-ID is the person working out of their home. (as has been noted, ATT 800 service already provides businesses with a list of callers phone numbers) 2) Make the above restriction apply to these agencies (with the exception of emergency dispatch services). 3) Route these calls either through the operator or some third party agency who would forward the call. 4) Is the only one I see that might require some work. There would seem to be two differnt situations here. Those with more than one line and want to use one or more for outgoing calls only. I think this might be handled in the same way billing is handled. When I had tow lines, both were billed to one account/phone number. Why not have the feature report the billing number? This would provide the called party with a way to re-contact the caller and protect the caller's un-published number(s). As to those of you who only have one un-listed/published line, I don't have any sympathy at all. If you think you have a valid reason to phone me, I'll probably have a vaild reason to want to call you back sometime. Is this all too simple, or have I missed some other objection? (other than from the "I want to harrass them anonymously group")