Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!brutus.cs.uiuc.edu!apple!sun-barr!texsun!texbell!vector!telecom-gateway From: laba-2ac%web-2a.Berkeley.EDU@ucbvax.berkeley.edu Newsgroups: comp.dcom.telecom Subject: Re: Customer Name and Address Records at New York Telephone Message-ID: Date: 5 Sep 89 23:32:21 GMT Sender: news@vector.Dallas.TX.US Reply-To: Organization: University of California, Berkeley Lines: 55 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 352, message 6 of 7 In article kitty!larry@uunet.uu.net (Larry Lippman) writes: >X-TELECOM-Digest: volume 9, issue 346, message 2 of 7 >> In article the Moderator writes: >> > What is the CN&A Bureau, how does it operate? > New York Telephone maintains ALL customer records on a centralized >computer system located downstate known as CRIS (Customer Record Information >System). CRIS contains ALL records pertaining to a given customer, except >for some technical details involving Special Services (data circuits, >inter-PABX tie line circuits, alarm circuits, etc.). Throughout New York >Telephone facilities are various data terminals which connect to CRIS and >access its data base. [...] > In the case of communication common carriers requiring customer >name and address to resolve billing disputes, New York Telephone has a >division known as Industry Relations having CRIS terminals set up just >for this purpose. However - officially, at least - no one contacts >anyone in Industry Relations other than "authorized" representatives >of communication common carriers. When I use to work at MCI, we had a list of the so-called CNA bureaus that we would call when we needed to look up the name of a disputed number, and NYNEX was right in there. We would call them up, and after giving them a number (I.D. number, no doubt), we would give them the telephone number in question. Pac Bell is the same way. In the area of security, in MCI, their customer system was called OCIS (pronounced "oh-sis"), for On-line Customer Information System. It ran (runs) on multiple IBM 3070's running VMS, in a CICS appication (it uses DB-2 for the database). The thing I seem to remember is that they were lax as far as what you can get from OCIS. Almost everybody could get the full billing information on you (from anywhere in the country, the country is divided up into 7 divisions, and you'd have to "access" each division to find somebody, but that just takes a few more keystrokes). The only thing they placed restrictions on was who could view Calling Card codes and who could do changes to that account. They just now got on-line call-detail, and the call detail is held on-line for 3 months before it is archived. That is how I found an ex-girlfriend (and saw who she was calling to boot). We had fun looking up celebrities and other people we knew to see who they were calling (get the numbers, call the appropriate CNA, then volia, "We Got Your Number!") It was a great way to kill time, needless to say. Needless to say also, I don't work at MCI anymore, that's why I'm telling you all this. Robert Gutierrez from a borrowed acount. ****ALL VIEWS STATED ARE NOT THE SAME SHARED BY THE UNIV. OF CALIF**** >>>IF YOU REPLY TO THIS ACCOUNT, make the Subject: "c/o Ranma"<<< Na Choon Piaw P.O Box, 4067, Berkeley, CA 94704-0067 laba-2ac@web.berkeley.edu Disclaimer: I'm speaking only for myself!