Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!gumby!obryan
From: obryan@gumby.cc.wmich.edu (Mark O'Bryan)
Newsgroups: comp.sys.atari.st
Subject: Re: MORE on SEAGATE 296N and ALSO UPGRADE
Message-ID: <840@gumby.cc.wmich.edu>
Date: 1 Sep 89 04:07:25 GMT
References: <2560@orion.cf.uci.edu> <8872@saturn.ucsc.edu>
Organization: Western Michigan University, Kalamazoo, MI
Lines: 43

In article <8872@saturn.ucsc.edu>, humtech@ucschu.UCSC.EDU (Mark Frost) writes:
> In article <2560@orion.cf.uci.edu> jtang@orion.cf.uci.edu (   James   ) writes:
> >
> >I call SEAGATE people again and I was told that there is this company that
> >will upgrade your 296N w/ Rev 8 ROM to either 7 or 12 (for a fee).
> >This company is "On-Track"  (612) 937-1107
> >
> I own an ST296N with Rev 8 ROM. I called Seagate and they had no suggestions
> for me. When I saw this "upgrade" I thought I'd finally found the solution.
> Unfortunately, I called this company and they told me that they don't handle
> anything like this. They don't deal with hard disks or ROMS or anything. They
> just make software for the PC.
> 
> Bummer...
> 
> Maybe someday Seagate will cleanup (or go under)

Here's some information regarding the Seagate 296N ROM problems, courtesy
of a PC-based colleague of mine who's been suffering a similar fate.
Since I'm waffling between getting a Seagate and a Quantum, I haven't
acted on this information yet.  Hopefully, someone will find it useful.


From: bowden (Michael L. Bowden)
Subject: Re: The Latest on ROM 7
Date: Fri, 25 Aug 89 10:28:29 EDT

First: the person to talk to is Pam Swanson (at Seagate),
ph: 800-468-3472 ext 2.  She's a marvel at getting thru their
bureaucracy.

Second: the thing to do is (before ordering your drive) find out
the ROM revision number from the M.O. joint.  If they don't realize
that they can get newer ROMs, have them call Pam.

Third:  since I already have a 296N with rev. 8, I'll have to send
my drive back to HDI for a field upgrade.  (Backups here we come)
Ditto #2, if they don't know about this arrangement with Seagate.

-- 
Mark T. O'Bryan                 Internet:  obryan@gumby.cc.wmich.edu
Western Michigan University
Kalamazoo, MI  49008