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From: sac90286@uxa.cso.uiuc.edu (Kubla Khan)
Newsgroups: comp.sys.ibm.pc
Subject: Re: CompuAdd
Summary: Are we talking about the same company?
Keywords: ConpuAdd reliability warranty service
Message-ID: <1933@garcon.cso.uiuc.edu>
Date: 3 Sep 89 01:12:52 GMT
References: <719@dtix.dt.navy.mil> <10471@kuhub.cc.ukans.edu>
Sender: news@garcon.cso.uiuc.edu
Reply-To: kubla@uiuc.edu (Kubla Khan)
Organization: University of Illinois at Urbana-Champaign
Lines: 19

In article <10471@kuhub.cc.ukans.edu> JLI@kuhub.cc.ukans.edu writes:
>In article <719@dtix.dt.navy.mil>, harvey@nems.arpa (Harvey) writes:
>> 	I have a friend who is getting ready to order a 286 P.C. from CompuAdd.
>> Has anyone had any good or bad experiences dealing with them?
>> 
>  Well, their prices are good but qualities are questionable, and
>warranty service is BAD (turn-around time may be months).  We
>bought some 286s from them and had a lot of problems.  

My experience with CompuAdd is about the opposite of yours.
I have a CompuAdd 386/20 and we had several 386/25s at my last job. I've
found their quality to be excellent and their warranty service very
fast and reasonable. High end 286s and all 386s come with a free on-site service
contract, and the few problems we've had have been handled by FedExing us
the new parts BEFORE we shipped back the old (they paid shipping both ways).
I would not hesitate to recommend CompuAdd to anyone.

Scott
kubla@uiuc.edu