Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.csd.uwm.edu!bbn!bbn.com!mfrishko
From: mfrishko@bbn.com (Michael Frishkopf)
Newsgroups: comp.sys.mac
Subject: Failed 80meg drives
Message-ID: <45442@bbn.COM>
Date: 11 Sep 89 17:41:37 GMT
Sender: news@bbn.COM
Reply-To: mfrishko@BBN.COM ()
Organization: Bolt Beranek and Newman Inc., Cambridge MA
Lines: 23

I urge anyone with a failed 80meg hard drive out of warranty to pursue
Apple with force.

In Massachusetts (and other states) there is an implied warranty on
all purchases, overriding explicit warrantees, which guarantees
"fitness of purpose" for a "reasonable" length of time.  Apple's 90
day warranty is a quarter or less of the competition's, and would be
likely deemed "unreasonable" by a small claims court.

Write a letter to Apple (send it certified) and remind them of your 
disappointment and the implied warranty law (if it exists in your state).  
Argue that it is becoming well-known that these drives are defective, and
quote other vendor's warranty policies (some hard drives are warranteed up
to five years).  If enough people complain directly, Apple may issue
a recall.


Michael
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Michael Frishkopf (mfrishko@bbn.com)
BBN Communications Corporation, Cambridge MA

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