Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!apple!chuq
From: chuq@Apple.COM (Chuq Von Rospach)
Newsgroups: comp.sys.mac.programmer
Subject: Think C kudos (obscure neat things Symantec did)
Message-ID: <34593@apple.Apple.COM>
Date: 8 Sep 89 18:31:36 GMT
Organization: Life is just a Fantasy novel played for keeps
Lines: 39

This is a truly obscure kudos to Symantec on Think C 4.0, but it's something
I noticed when I started reading the new documentation and it's an
indication of how much detail is going into the product.

The Think C documentation in 4.0 uses the new Ottabind binding technology.

So what? I hear you ask?

Ottabind is a relatively new way of binding trade paperbacks. It is somewhat
more expensive than the traditional perfect binding technique normally used,
and it reduces the number of volumes than can be bound per hour. 

The *advantage* of Ottabind is that you can finally take a paperback and lay
it flat without using paperweights or breaking the spine of the book. Try
it: open the Think C book on the table. It lays flat (take a look at the way
the cover is bound onto the back spine of the book and compare it to other
computer manuals, you'll see what I mean).

Symantec spent a little more money where it didn't have to. The number of
people who will notice a little feature like are minimal. They could have
used a traditional binding like everyone else and nobody would have
complained.

They didn't. This is one more indication of what the company really thinks
of its customers -- it's willing to do things for you that you'll never even
notice, even though it costs them a few bucks (and it won't hype it,
either). 

This is the sort of "do it for the customer" detail-work deserves some
notice. Good job, Symantec! 


-- 

Chuq Von Rospach      <+>     Editor,OtherRealms     <+>     Member SFWA/ASFA
         chuq@apple.com   <+>  CI$: 73317,635  <+>  AppleLink: CHUQ
      [This is myself speaking. No company can control my thoughts.]

        Perhaps I should say Dr. *Von* Rospach, Dr. Rospach? (Gasp)