Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!cornell!uw-beaver!sumax!polari!corwin
From: corwin@polari.UUCP (Don Glover)
Newsgroups: comp.unix.xenix
Subject: SCO customer service
Message-ID: <1009@polari.UUCP>
Date: 1 Sep 89 03:21:56 GMT
Organization: PolarServ, Seattle WA
Lines: 12
Keywords: Service runaround frustration gouging

I would like to know if anyone has had any GOOD experiences with 
service from SCO?  I have been using SCO Xenix for 6 months now and
have encountered numerous problems with the development system.  I
recently called to check on an upgrade and have received the most
obnoxiuos amount of runaround you could ever imagine.   The fail to
return calls, they tried to sell me a 2.3 development system for
the 286, a piece of software that does not exist and has no scheduled
release date.  On top of this they are charging phenomenal amounts of
money, so much in fact it may well be less exepnsive to move to 
a different vendor!  
 
Don Glover, the younger