Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!wuarchive!texbell!vector!attctc!ozdaltx!root
From: root@ozdaltx.UUCP (root)
Newsgroups: comp.unix.xenix
Subject: Re: SCO customer service
Keywords: Service runaround frustration gouging
Message-ID: <5617@ozdaltx.UUCP>
Date: 1 Sep 89 13:54:14 GMT
References: <1009@polari.UUCP>
Organization: OZ BBS - Dallas, TX
Lines: 20


I recently (this week) ran into a situation where a charity
origanization was given a Xenix system.  Problem was very
little documentation and a lost activation key.  Several
people suggested I call SCO...  I was hesitant because of
the strangness of the situation.  ( Thanks for all the
responces, by the way).

I called SCO, explained the situation and was called back in
less than an hour with the solution.  I have delt with SCO
on an off & on basis for many years - I doubt they know me
from Adam - But, I have always found them to be capable,
friendly and helpful - in most cases.  (there's always a
question for which there is no real answer.)  I would never
hesitate to recomend their services/product to anyone.

Scotty
AIDS INFORMATION EXCHANGE BBS      (214) 247-2367/247-5609
               "Education is the best weapon"
     {ames,rutgers,texsun,smu}!attctc!ozdaltx!sysop