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From: gordon@eecea.eece.ksu.edu (Dwight Gordon)
Newsgroups: comp.sys.ibm.pc
Subject: Re: 386 Machine query
Message-ID: <813@eecea.eece.ksu.edu>
Date: 15 Sep 89 23:57:31 GMT
References: <3285@questar.QUESTAR.MN.ORG> <3963@wpi.wpi.edu> <[1879.2]comp.ibmpc;1@point.UUCP>
Reply-To: gordon@eecea.UUCP (Dwight Gordon)
Organization: Kansas State University, Manhattan
Lines: 22


  My VCR came from 47th Street Photo.  It took them three tries and over
three months to get me one that worked.  Their customer service people
gave me little service (I felt as if they were being clocked as to the
time spent servicing the phone call, and my call was too long).  I could
never get through on their "toll free" customer service number (it was
always busy).  I finally had to threaten to take my complaints to the
Kansas Attorney General's office in order to get their attention enough
to send me a working VCR.
  Their computer division may be better.  However, they have only one
set of customer service numbers in their catalog, so don't expect great
things if your computer doesn't work "out of the box."

Disclaimer:  K-State takes no responcibility for me.  I have no affiliation
with 47th (and I plan to keep it that way from now on!!!).

- Dwight -
-- 
Dwight W. Gordon         |   913-532-5600    |   gordon@eecea.eece.ksu.edu
Electrical & Computer Engineering Department |     dwgordon@ksuvm.bitnet
Kansas State University - Durland Hall       | rutgers!ksuvax1!eecea!gordon
Manhattan, KS 66506      | {pyramid,ucsd}!ncr-sd!ncrwic!ksuvax1!eecea!gordon