Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!mailrus!ames!sun-barr!newstop!texsun!letni!void!cam
From: cam@void.UUCP (Cam Fox)
Newsgroups: comp.databases
Subject: Re: INFORMIX bugs info requested
Summary: Unify has improved in this respect
Keywords: unify, bugs
Message-ID: <156@void.UUCP>
Date: 10 Oct 89 03:02:43 GMT
References: <1989Sep24.214421.7162@alberta.uucp> <1680001@teecs.UUCP> <192@promark.UUCP>
Reply-To: cam@void (Cam Fox)
Organization: None Here, Dallas, Texas
Lines: 30


When I recently received a letter from Unify hawking their new release
of Accell (BTW.. The upgrade is free if you have a support contract,
which ain't cheap), it was accompanied by a list detailing the "bugs"
that were addressed in the new release and another much longer list
of bugs outstanding for the product. Many of the outstanding "bugs"
listed were very minor but some were what you would consider
"noticable" at the very least. This "bug" list qualifies under the last
posters qualifications, it was a multi-paged sequentialy numbered list
that contained most of what I would expect to be present in a company's
bug report database.

I was somewhat impressed to have this info available. When I worked for
a Tandy (some years ago), I was taboo to send customers a complete list of
"problem reports" for any product. My current boss mentioned that their
previous database suplier had a seriouus problem even admitting to a
demonstratable bug.

I would rather know what I'm dealing with as opposed to hitting a dead
end and THEN being told after much struggle "That is a known bug to be
fixed in "The Next Release".

Complex software is gonna have some bugs, hats off to these folks for
atleast admitting it and trying to deal with it on a "professional"
level. 


Cam Fox                  cam@void.uucp || {texbell,texsun,attctc}!void!cam
Electro Plate Circuitry, 1430 Century Drive, Carrollton, Tx  75006
(214) 466-0818