Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!wuarchive!gem.mps.ohio-state.edu!apple!agate!shelby!polya!Neon.Stanford.EDU!kaufman
From: kaufman@Neon.Stanford.EDU (Marc T. Kaufman)
Newsgroups: comp.sys.mac
Subject: Re: Apple to Fix Quantum Drive Failures
Message-ID: <12390@polya.Stanford.EDU>
Date: 12 Oct 89 05:56:00 GMT
References: <5327@shlump.nac.dec.com>
Sender: USENET News System <news@Polya.Stanford.EDU>
Reply-To: kaufman@Neon.Stanford.EDU (Marc T. Kaufman)
Organization: Computer Science Department, Stanford University
Lines: 16

In article <5327@shlump.nac.dec.com> long@rainbo.enet.dec.com (Richard Long) writes:

->Problem: Increased lubricant viscosity in the hard disk drive arm (HDA)
->assy. Apple's sites high humidity.
 
->Solution: An extended repair program that will continue to October 1991. 
->The fix will replace a ROM on the HDA controller PWA. Users that have

>umm...err...maybe I'm missing something, but I don't see how the problem
>cited above could be solved by a software fix; sounds like a hardware
>problem to me...

This fix is per the old adage: "If it doesn't work -- don't force it.  Find
out WHY it doesn't work.  Then force it."

Marc Kaufman (kaufman@Neon.stanford.edu)