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Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!uwm.edu!gem.mps.ohio-state.edu!apple!bridge2!ngg
From: ngg@bridge2.ESD.3Com.COM (Norman Goodger)
Newsgroups: comp.sys.mac,comp.sys.mac.programmer
Subject: Apple to Fix Quantum Drive Failures
Keywords: Apple,Quantum,FIX,REFUND!
Message-ID: <957@bridge2.ESD.3Com.COM>
Date: 11 Oct 89 00:50:32 GMT
Organization: 3Com Corp., Mt. View, CA
Lines: 24


From the October 10 issue of MacWeek, Cover story...I"ll just post
the main points...

Affected units: Quantum 40 & 80 meg hard drives.

Problem: Increased lubricant viscosity in the hard disk drive arm (HDA)
assy. Apple's sites high humidity.

Solution: An extended repair program that will continue to October 1991. 
The fix will replace a ROM on the HDA controller PWA. Users that have
already paid for out-of-warranty repairs will be able to apply to Apple
for reimbursement.

Thats the jist of it, some other comments about the fix, and other comments
about Apple's supposed blindness to the problem...hope this will help
some of you that were affected by this problem...


-- 
Norm Goodger				SysOp - MacInfo BBS @415-795-8862
3Com Corp.				Co-SysOp FreeSoft RT - GEnie.
Enterprise Systems Division             (I disclaim anything and everything)
UUCP: {3comvax,auspex,sun}!bridge2!ngg  Internet: ngg@bridge2.ESD.3Com.COM