Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!cica!ctrsol!uakari.primate.wisc.edu!ginosko!usc!pollux.usc.edu!papa
From: papa@pollux.usc.edu (Marco Papa)
Newsgroups: comp.windows.ms
Subject: MS-DIAL and OnLine
Message-ID: <20290@usc.edu>
Date: 5 Oct 89 02:32:08 GMT
Sender: news@usc.edu
Reply-To: papa@pollux.usc.edu (Marco Papa)
Distribution: usa
Organization: Felsina Software, Los Angeles, CA
Lines: 12

I'd like to know user's experiences with Microsoft DIAL (Direct Information
Access Line System) and Microsoft OnLine for electronic tech support. 
Are they worth the (large) expense? For what kinds of things are they useful,
except for bug reporting, etc.? In particular, I'd like to know how MS-Windows
is supported (no MC-DOS or OS/2) by the above electronic systems.

-- Marco

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