Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!uwm.edu!rutgers!texbell!vector!telecom-gateway From: stiatl!tom@gatech.edu (Tom Wiencko) Newsgroups: comp.dcom.telecom Subject: Re: PC Sytems to Handle Phone Inquiries? Message-ID: Date: 16 Oct 89 02:27:23 GMT Sender: news@vector.Dallas.TX.US Reply-To: Tom Wiencko Organization: Wiencko & Associates, Inc. Lines: 23 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 455, message 3 of 11 In article Jim Henry I would like to design a system which allows a telephone caller to >check the status of an order by telephone without human intervention. I recently researched a similar application, and found a company which seems to handle this type of requirement very well. The vendor is Innovative Technology, Inc. in Roswell Georgia. They make a clever little board (which is not really cheap, but gets the job done) and better yet, there is a lot of software out there written by this company and by other companies to handle all sorts of touch-tone response applications. I have not used their product myself, but have talked to people who have used it and have demo-run some applications using it. Seems pretty slick. They are at 404/998-9970. Disclamer: I am not associated with Innovative Technology. Tom Wiencko (w) (404) 977-4515 gatech!stiatl!tom Wiencko & Associates, Inc.