Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!wuarchive!texbell!vector!telecom-gateway From: buyskes@lafcol.uucp Newsgroups: comp.dcom.telecom Subject: Fun With NJ Bell Customer Service Message-ID: Date: 16 Oct 89 17:25:43 GMT Sender: news@vector.Dallas.TX.US Lines: 32 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 460, message 2 of 8 I thought the Digest's readers might be amused by this story: A friend of mine, a new graduate student at Princeton, manages to actually get new phone service during the strike. The only problem is that the number NJ Bell told her is actually the number of some office at the Princeton Seminary. Well, by good fortune she gets a wrong number, asks the person what number they dialed, and so discovers her true number. But since information is giving out the seminary number to people who ask for her number, she calls NJ Bell to straighten things out. NJ Bell: No, we can't change your listing to the number that actually reaches you, because that number belongs to someone else. We'll adjust the switching so that you can be reached at the number we originally told you. Friend: But that number is an office at Princeton Seminary. NJ Bell: Oh, you're right. In that case I'll have to disconnect your service immediately. We will call you as soon as we have your new number. Needless to say, after two weeks she still doesn't have service, although she calls NJ Bell regularly. We're all looking forward to seeing her first bill. Steve Buyske uucp : rutgers!lehi3b15!lafcol!buyskes Mathematics Department Bitnet : BUYSKES@LAFAYETT Lafayette College Easton, PA 18042