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From: campbell@redsox.bsw.com (Larry Campbell)
Newsgroups: comp.sys.ibm.pc,comp.binaries.ibm.pc.d,comp.misc,comp.periphs
Subject: UPS (was Re: Don't buy from Halskar, CTI (was HDI))
Summary: In defense of UPS
Keywords: yet another horror story
Message-ID: <1474@redsox.bsw.com>
Date: 28 Oct 89 14:38:28 GMT
References: <754@dekalb.UUCP> <5130@cps3xx.UUCP> <329@hfsi.UUCP> <5163@cps3xx.UUCP>
Reply-To: campbell@redsox.UUCP (Larry Campbell)
Followup-To: alt.peeves
Organization: The Boston Software Works, Inc.
Lines: 15

We've been using UPS to deliver our products to customers for five years.
We ship hundreds of packages a month.  I can recall only two instances of
a package actually getting lost, and maybe two or three cases of unreasonable
delays.

No organization is perfect -- not even FedEx.  Mistakes will happen, and
apparently you were on the receiving end of one.  But my experience is that
UPS does a great job, at about half the cost of FedEx.  The only time we
ever use FedEx is when a customer specifically requests -- and pays -- for it.

I've redirected followups to alt.peeves.
-- 
Larry Campbell                          The Boston Software Works, Inc.
campbell@bsw.com                        120 Fulton Street
wjh12!redsox!campbell                   Boston, MA 02146