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From: laz@image.soe!clutx.clarkson.edu (Lazarus Long,,,)
Newsgroups: comp.misc
Subject: Re: Please help me with a modem purchase problem.
Message-ID: <1989Oct25.175034.18545@sun.soe.clarkson.edu>
Date: 25 Oct 89 17:50:34 GMT
References: <9029@maven.u.washington.edu>
Sender: news@sun.soe.clarkson.edu
Reply-To: laz@image.soe!clutx.clarkson.edu
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Organization: Clarkson University, Potsdam, NY
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From article <9029@maven.u.washington.edu>, by games@maven.u.washington.edu (Games Wizard):
> I asked him why.  Why would he not stand behind one of his salespeople, why
> would he not stand behind his company?  he became angry with me for insisting
> that what I wanted was fair.  (I believe that I am within my legal rights)
> I wrote several quotes down as we tralked, as I was shocked to hear them.
> 
> "A legal document means nothing here"  In reference to my telling him that
> the invoice was a legal obligation for him to proivide that modem to me at that
> price.

Legal document means nothing? gee, I've heard that one before... right before I
froze my ex-employers bank account for failure to pay me owed wages.
if you really want to make your displeasure hit home with this company, then
I would suggest that you invest in a half hour talking with a lawyer, and 
finding out the procedures for suing somebody out of state.  As the amount
is so little, you could do this in small claims court, which here in New York
costs $5, and you get that from the defandant if you win the case.  Before
filing, you might have to send them back the modem you now have, GET A RECIEPT,
or some document that they refused shipment.  Do this because accepting the 
present modem may be ground for them saying that you accepted the subsitution.
As for the invoice, it most certinaly is a legal document.  My ex-boss claimed
I had submitted false hours, so wasnt paying me, but the judge accepted my
hand written notes as proof of my hours. (He did ask for a break-down of them
in some cases..) His acceptance made my notes a legal document! how can an 
invoice not be??!!??

Once through with small claims, the defendant has one week (In New York) to 
settle with the Plaintiff, of the plaintiff can take further action, which
could include freezing the defendants bank account for twice the awarded 
amount, plus the bank fees.. :-)

In the case of a large company, freezing 4-500 dollars is not going to harm
them, but it does put a black mark on thier record, which I'm sure they would
rather avoid.

 Good Luck!

Disclaimer: I said WHAT??!!  No, I'm not a lawyer, just his son...

* Matt Parker / Laz Long   * Be wary of strong drink, it can make you     *
* 11 Lawrence Ave          *    shoot at tax collectors... AND MISS!      *
* Potsdam, NY  13676       *        R.A.H. - The notebooks of Lazarus Long*
*   (315)-265-3763   Laz@clvm.clarkson.edu  parkerm@clutx.clarkson.edu