Newsgroups: comp.sys.ibm.pc
Path: utzoo!utgpu!jarvis.csri.toronto.edu!me!rwh
From: rwh@me.utoronto.ca (Russell Herman)
Subject: Re: Borland International
Message-ID: <89Oct25.223331edt.19557@me.utoronto.ca>
Organization: U of T Mechanical Engineering
References: <AZEdI9u00VoH4TnkUp@andrew.cmu.edu> <4280@ncsuvx.ncsu.edu> <6212@tekgvs.LABS.TEK.COM> <1989Oct24.163339.21188@world.std.com>
Date: Wed, 25 Oct 89 22:33:16 EDT

Borland's success is also due to their fine attitude towards customer service.
E.g., a few months ago I dropped them a note detailing some difficulties I
was having with TD386 on my machine.  Yesterday I received a 4 disk TD/TASM
upgrade set.  Now THAT's how vendors should treat their customers!

Russ Herman
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