Path: utzoo!attcan!uunet!cs.utexas.edu!usc!apple!agate!shelby!med!forel!karish
From: karish@forel.stanford.edu (Chuck Karish)
Newsgroups: comp.sys.ibm.pc.rt
Subject: Re: Request for Comments: Suggestions for IBM AIX Software Support
Keywords: What do you want us to do?
Message-ID: <202@med.Stanford.EDU>
Date: 23 Oct 89 03:11:17 GMT
References: <8917@spool.cs.wisc.edu> <840@pan.UUCP>
Sender: news@med.stanford.edu (USENET News System)
Reply-To: karish@forel.stanford.edu (Chuck Karish)
Organization: Mindcraft, Inc.
Lines: 18

In article <840@pan.UUCP> jw@pan.UUCP (Jamie Watson) wrote:

+--
|I can think of one other major thing IBM can do, but perhaps this is
|unique to Switzerland.  We were told by the IBM office in Zuerich that
|there is a bulletin-board type of system, which is available world-wide
|to IBM customers (and support engineers, we were told), where problems,
|solutions, workarounds and such can be discussed.  However, it seems to
|be only available via synchronous modems; this seems to me to be a relic
|of IBM mainframe installations.
+--

When I used the ASKINFO system last year, it was by ordinary asynchronpus
modem.  It worked fine.  I found answers to many questions about AIX
and its problems without having to pester my system engineer.

	Chuck Karish		karish@mindcraft.com
	(415) 493-9000		karish@forel.stanford.edu